Helzberg Diamonds Reviews
Helzberg Diamonds Customer Reviews (15)
- Most recent
- Oldest
Verified BuyerKind and patient staff
The team answered all my questions with patience and a friendly demeanor that helped ease my concerns as a first-time buyer. Excellent service
Verified BuyerRings are absolutely beautiful
My engagement ring is just dazzling. The rounded diamond is set perfectly and the band fits my finger like a glove. I'm over the moon!
Verified BuyerLifetime of memories in a ring
The band designs are gorgeous and crafted to last for generations. I know my partner will cherish the ring I chose as a symbol of our love.
Verified BuyerLove the customization options!
They make sure you get the perfect ring. Their staff helped me upgrade the center stone and choose pavé diamonds for the band that fit my style and budget.
Verified BuyerIn heaven with choices
My head spun with the wide array of diamond and gemstone options at my fingertips. What an amazing selection of beautiful jewelry! Had quite a hard time choosing a ring for myself but I finially found a perfect piece, very satisfied
Verified BuyerBest selection ever
Their showroom is stacked with gorgeous options. I was overwhelmed by all the beautiful rings to choose from in every shape and size. Found my dream setting on the first visit!
Verified BuyerFast and free shipping
Can't beat ordering from the comfort of my couch and having my new diamond bracelet arrive in a matter of days at no cost to me.
Verified BuyerEasy financing available
They offered 0% interest payment plans that let me spread out the cost over 12 months. Made it feasible to afford the perfect ring right away. Helped me so much
Verified BuyerGreat value for the quality
The craftsmanship is high-end but the prices are reasonable compared to other jewelers. My ring is solid 14 karat gold and has held up perfectly over time.
Verified BuyerHelzberg Diamonds Customer’s Q&A
Helzberg Diamonds FAQs
About Helzberg.com Payment Method?
Helzberg.com offers several payment methods. Customers can make payments using the Helzberg Diamonds Credit Card, Private Account, or through the Progressive Leasing program. All these payments can be made online. Additionally, customers can view their balance, transactions, and statements, and schedule payments 24 hours a day, 365 days a year. Payments are convenient and secure, with the option to set up AutoPay for even more convenience. When processing payments electronically, the amount is sent to the bank to ensure that the account is valid and the funds are available. The money is not collected until the order ships. Once the order ships, the charge should no longer display as “pending”.
Helzberg.com Return Policy?
Helzberg Diamonds offers free standard shipping with purchases of $99 or more on all orders within the continental U.S. For faster delivery, customers can select Expedited or Express shipping at checkout. However, Saturday delivery is not available in all zip codes. Some stores offer same-day delivery ($19.95) within 20 miles of the delivery zip code. Orders placed after 12 pm (noon) may not arrive until the following day. Certain items do not qualify for same-day delivery, including rings other than a women's stock size 7 and men's stock size 10, personalized and engraved items, and online exclusives.
Customers can also opt for free store pickup. After placing an order online, customers can pick up their jewelry at the closest Helzberg store. The person who placed the order must be the one to pick it up. When picking up an order, customers need to bring their valid government ID and the form of payment used when the order was placed. Extra time may be required for items that need sizing or ship to store items.
All orders sent to Hawaii or Alaska require additional time to deliver and will ship via standard delivery. These items cannot be guaranteed to a date and are not eligible for expedited or express delivery. A signature is required on all deliveries over $1000. There is no reference to Helzberg Diamonds on the outer carton of the package. Customers can use different billing and shipping addresses.
As for the return policy, if customers are not satisfied with their purchase, Helzberg Diamonds offers a refund or exchange within 30 days of purchase. The item must be returned in unworn, new condition, along with the receipt, and any physical grading reports that came with the item. Watches must also include the original packaging and manufacturer's warranty documents. All sales of pre-owned merchandise (including Rolex watches) or customized/engraved jewelry are final. Custom design fees and shipping charges are non-refundable. If a free gift with purchase was received, it must be returned unopened to receive full credit. Gift cards received as a gift with purchase are not returnable. Customers can arrange for a free shipping return label by calling or chatting with customer service, or they can return their online order at any store location.
About Helzberg.com Prices and Cost?
Helzberg.com offers a wide range of jewelry items. The prices vary depending on the type of jewelry and the materials used. For instance, a Diamond illusion tennis necklace in 10K white gold (1 ct. tw.) is priced at $2,499.00, but is currently on sale for $1,499.00. A 1 ct. tw. Diamond Flyover Ring in 10K White Gold is priced at $1,999.00, but is currently on sale for $1,299.00. A Diamond Single Stone Heart Pendant in 10K White Gold (1/10 ct. tw.) is priced at $499.99, but is currently on sale for $299.99. There are also Light Heart® Lab Grown Diamond Tennis Bracelets in 14K White Gold (2 ct. tw.) priced at $2,299.00, but currently on sale for $1,499.00. Prices for Prima Diamond Round Solitaire Stud Earrings in 14K Gold range from $549.99 to $4,299.00. The cost of custom jewelry depends on the specific design and materials chosen. For jewelry repair services, it is recommended to visit the local store for a time and cost estimate. Please note that these prices are subject to change and it is always best to check the website for the most current pricing information.
What is the Helzberg Diamonds Credit Card?
The Helzberg Diamonds Credit Card is a credit account for Helzberg Diamonds customers. It offers several benefits and perks. For instance, cardholders receive a $100 initial bonus when the card arrives in the mail. They also get up to $50 off purchases of $249.99 during the first year or on their birthday. During the holidays, they can get up to $25 off. Payments for the Helzberg Diamonds Credit Card can be made online. If more information is needed, it's recommended to visit the official Helzberg Diamonds or Comenity website.
What is the history of Helzberg Diamonds?
Helzberg Diamonds is one of the oldest jewelry chains in the U.S., starting their journey in Kansas in 1915. The company grew steadily over the decades and launched an online presence in the 1990s. The firm began in Kansas City, and gradually expanded to become the largest jewelry chain in the Midwest. Helzberg now has a presence in most of the 50 states, with locations primarily in enclosed shopping malls and strip malls. Its stores are Helzberg Diamond Shops and a sister chain of larger format stores called Jewelry3. The company was founded by Morris Helzberg and has grown into a family of over 200 jewelry stores across the nation. With more than 100 years of diamond expertise, they've created a legacy built on trust, knowledge and high quality diamonds at an incredible price. In 1996, Helzberg Diamonds was acquired by Warren Buffett's company, Berkshire Hathaway. The future of Helzberg Diamonds looks brighter than ever before as they continue to innovate and respond to the rising demand for lab grown diamonds.
What are the payment options available at Helzberg Diamonds?
What is the return policy of Helzberg Diamonds?
Does Helzberg Diamonds offer same-day delivery?
What are the shipping options offered by Helzberg Diamonds?
Explore Similar Stores
See All Stores
