Helzberg Diamonds Reviews
Helzberg Diamonds Customer Reviews (15)
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Verified BuyerKind and patient staff
The team answered all my questions with patience and a friendly demeanor that helped ease my concerns as a first-time buyer. Excellent service
Verified BuyerRings are absolutely beautiful
My engagement ring is just dazzling. The rounded diamond is set perfectly and the band fits my finger like a glove. I'm over the moon!
Verified BuyerLifetime of memories in a ring
The band designs are gorgeous and crafted to last for generations. I know my partner will cherish the ring I chose as a symbol of our love.
Verified BuyerLove the customization options!
They make sure you get the perfect ring. Their staff helped me upgrade the center stone and choose pavé diamonds for the band that fit my style and budget.
Verified BuyerIn heaven with choices
My head spun with the wide array of diamond and gemstone options at my fingertips. What an amazing selection of beautiful jewelry! Had quite a hard time choosing a ring for myself but I finially found a perfect piece, very satisfied
Verified BuyerBest selection ever
Their showroom is stacked with gorgeous options. I was overwhelmed by all the beautiful rings to choose from in every shape and size. Found my dream setting on the first visit!
Verified BuyerFast and free shipping
Can't beat ordering from the comfort of my couch and having my new diamond bracelet arrive in a matter of days at no cost to me.
Verified BuyerEasy financing available
They offered 0% interest payment plans that let me spread out the cost over 12 months. Made it feasible to afford the perfect ring right away. Helped me so much
Verified BuyerGreat value for the quality
The craftsmanship is high-end but the prices are reasonable compared to other jewelers. My ring is solid 14 karat gold and has held up perfectly over time.
Verified BuyerHelzberg Diamonds Customer’s Q&A
Helzberg Diamonds Features and Benefits
Here are some key features and benefits of helzberg.com:
- Impressive range of high-quality rings, jewelry, watches, and more.
- Long history and experience with a great reputation.
- Timeless designs and classic styles.
- AGS certified diamonds.
- Free shipping on orders over $99.
- Both online and brick-and-mortar locations for easy shopping.
- Intuitive website design makes shopping Helzberg Diamonds’ collections a breeze.
- Safe, hassle-free return policy.
- Commitment to sustainability and clear instructions on how the company promotes ethical business practices.
- Plenty of promotions and deals to help make items more affordable.
- Custom Engagement Ring Platform, wedding band builder, AND personalized jewelry builder if you don’t like any of the stock items.
These features and benefits make helzberg.com a great choice for anyone looking to buy high-quality jewelry online. Happy shopping!
Helzberg Diamonds Pricing
Pricing Information
Helzberg Diamonds offers a wide range of jewelry products, and pricing varies significantly based on the type and design of the items.
General Pricing Structure
- Engagement Rings: Typically start from a few hundred dollars and can go into the thousands, depending on the diamond quality and setting.
- Watches: Prices vary based on brand and features, generally starting around $100.
- Fashion Jewelry: Available at various price points, often starting below $100.
Promotions and Discounts
Helzberg frequently runs promotional offers, which may include discounts or financing options that can affect overall pricing. Special discounts are also available for military members, first responders, and students.
Financing Options
Customers can utilize financing options such as the Helzberg Diamonds Credit Card, which may offer promotional financing plans, allowing purchases to be paid over time.
Prices are subject to change, and taxes may apply depending on the location of the purchase.
Payment Method
Payment Methods Overview
Helzberg Diamonds provides various payment options for customers shopping online and in-store:
Credit Options
- Helzberg Diamonds Credit Card: Offers special financing plans, including no interest if paid in full within specified periods (6 months for purchases over $299, 12 months for over $999).
- Private Account: A revolving line of credit available for in-store purchases.
Buy Now, Pay Later Options
- Afterpay: Allows customers to pay in 4 interest-free installments over 6 weeks.
- Affirm: Offers flexible payment plans for both online and in-store purchases.
Other Payment Methods
- PayPal: Provides a secure and convenient way to pay, including the option to pay in installments on qualifying purchases.
- Progressive Leasing: Available for in-store purchases, offering lease-to-own options.
These diverse payment methods cater to various customer needs, enhancing the shopping experience at Helzberg Diamonds.
Helzberg Diamonds FAQs
Helzberg Diamonds Return Policy?
Return Policy Overview
Helzberg Diamonds offers a 60-day return window for both in-store and online purchases. The items must be in their original condition, including all documentation and packaging.
In-Store Returns
- Timeframe: 60 days from the date of purchase.
- Condition: Must be unworn and in original packaging.
- Documentation: Original receipt required.
Online Returns
- Timeframe: 60 days from the delivery date.
- Process: Contact customer service to initiate a return.
Special Holiday Policy
For purchases made between November 15 and December 25, returns can be made until January 15 of the following year.
Exceptions
- Items that are engraved, customized, or part of special orders are generally non-refundable.
- Any items showing signs of wear or damage may also be ineligible for return.
Refund Process
Refunds will be processed back to the original payment method, which may take time depending on the financial institution's policies.
For any questions or assistance, contacting Helzberg Diamonds' customer service is recommended.
Helzberg Diamonds Alternatives
Here are some alternatives to helzberg.com:
- Kay Jewelers
- Zale
- Tiffany & Co.
- Shane Co.
- Pandora
- Jared
- Kendra Scott
- James Avery
- Signet Jewelers
- Blue Nile
These online stores offer a wide range of jewelry options, from classic pieces to the latest trends. Each has its unique offerings and services, making them worth checking out for anyone interested in exploring different jewelry styles and designs. Remember to always compare prices and read customer reviews before making a purchase. Happy shopping!
How To Open A Helzberg Diamonds Account?
To open an account on helzberg.com, follow these steps:
- Visit the helzberg.com website.
- Click on the Login option.
- Select Create Account.
- Enter your email address and create a password.
- Click on Login.
If you're registering for the Helzberg Diamond Private account, you'll need to provide additional information such as your 16 digit Card Number, Last Name, Zip Code, Date of Birth, and Social Security Number.
Remember, when you open an account, they will ask for your name, address, date of birth, and other information that will allow them to identify you. They may also ask to see your driver’s license or other identifying documents.
As a registered user, you will be able to view tracking details of your orders, view the video of your packets being opened, accept or decline your offer online, anytime, 24/7, and request additional packets with one simple click.
Please note that the exact process may vary slightly depending on the website's updates. Always refer to the official website for the most accurate information. Happy shopping!
What are the shipping options offered by Helzberg Diamonds?
Does Helzberg Diamonds offer same-day delivery?
What is the return policy of Helzberg Diamonds?
What are the payment options available at Helzberg Diamonds?
About Helzberg.com Payment Method?
Helzberg.com offers several payment methods. Customers can make payments using the Helzberg Diamonds Credit Card, Private Account, or through the Progressive Leasing program. All these payments can be made online. Additionally, customers can view their balance, transactions, and statements, and schedule payments 24 hours a day, 365 days a year. Payments are convenient and secure, with the option to set up AutoPay for even more convenience. When processing payments electronically, the amount is sent to the bank to ensure that the account is valid and the funds are available. The money is not collected until the order ships. Once the order ships, the charge should no longer display as “pending”.
Helzberg.com Return Policy?
Helzberg Diamonds offers free standard shipping with purchases of $99 or more on all orders within the continental U.S. For faster delivery, customers can select Expedited or Express shipping at checkout. However, Saturday delivery is not available in all zip codes. Some stores offer same-day delivery ($19.95) within 20 miles of the delivery zip code. Orders placed after 12 pm (noon) may not arrive until the following day. Certain items do not qualify for same-day delivery, including rings other than a women's stock size 7 and men's stock size 10, personalized and engraved items, and online exclusives.
Customers can also opt for free store pickup. After placing an order online, customers can pick up their jewelry at the closest Helzberg store. The person who placed the order must be the one to pick it up. When picking up an order, customers need to bring their valid government ID and the form of payment used when the order was placed. Extra time may be required for items that need sizing or ship to store items.
All orders sent to Hawaii or Alaska require additional time to deliver and will ship via standard delivery. These items cannot be guaranteed to a date and are not eligible for expedited or express delivery. A signature is required on all deliveries over $1000. There is no reference to Helzberg Diamonds on the outer carton of the package. Customers can use different billing and shipping addresses.
As for the return policy, if customers are not satisfied with their purchase, Helzberg Diamonds offers a refund or exchange within 30 days of purchase. The item must be returned in unworn, new condition, along with the receipt, and any physical grading reports that came with the item. Watches must also include the original packaging and manufacturer's warranty documents. All sales of pre-owned merchandise (including Rolex watches) or customized/engraved jewelry are final. Custom design fees and shipping charges are non-refundable. If a free gift with purchase was received, it must be returned unopened to receive full credit. Gift cards received as a gift with purchase are not returnable. Customers can arrange for a free shipping return label by calling or chatting with customer service, or they can return their online order at any store location.
About Helzberg.com Prices and Cost?
Helzberg.com offers a wide range of jewelry items. The prices vary depending on the type of jewelry and the materials used. For instance, a Diamond illusion tennis necklace in 10K white gold (1 ct. tw.) is priced at $2,499.00, but is currently on sale for $1,499.00. A 1 ct. tw. Diamond Flyover Ring in 10K White Gold is priced at $1,999.00, but is currently on sale for $1,299.00. A Diamond Single Stone Heart Pendant in 10K White Gold (1/10 ct. tw.) is priced at $499.99, but is currently on sale for $299.99. There are also Light Heart® Lab Grown Diamond Tennis Bracelets in 14K White Gold (2 ct. tw.) priced at $2,299.00, but currently on sale for $1,499.00. Prices for Prima Diamond Round Solitaire Stud Earrings in 14K Gold range from $549.99 to $4,299.00. The cost of custom jewelry depends on the specific design and materials chosen. For jewelry repair services, it is recommended to visit the local store for a time and cost estimate. Please note that these prices are subject to change and it is always best to check the website for the most current pricing information.
What is the Helzberg Diamonds Credit Card?
The Helzberg Diamonds Credit Card is a credit account for Helzberg Diamonds customers. It offers several benefits and perks. For instance, cardholders receive a $100 initial bonus when the card arrives in the mail. They also get up to $50 off purchases of $249.99 during the first year or on their birthday. During the holidays, they can get up to $25 off. Payments for the Helzberg Diamonds Credit Card can be made online. If more information is needed, it's recommended to visit the official Helzberg Diamonds or Comenity website.
What is the history of Helzberg Diamonds?
Helzberg Diamonds is one of the oldest jewelry chains in the U.S., starting their journey in Kansas in 1915. The company grew steadily over the decades and launched an online presence in the 1990s. The firm began in Kansas City, and gradually expanded to become the largest jewelry chain in the Midwest. Helzberg now has a presence in most of the 50 states, with locations primarily in enclosed shopping malls and strip malls. Its stores are Helzberg Diamond Shops and a sister chain of larger format stores called Jewelry3. The company was founded by Morris Helzberg and has grown into a family of over 200 jewelry stores across the nation. With more than 100 years of diamond expertise, they've created a legacy built on trust, knowledge and high quality diamonds at an incredible price. In 1996, Helzberg Diamonds was acquired by Warren Buffett's company, Berkshire Hathaway. The future of Helzberg Diamonds looks brighter than ever before as they continue to innovate and respond to the rising demand for lab grown diamonds.
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